Why doesn't the program automatically score my answer as correct or incorrect?

The program content is created to realistically simulate actual questions that a student might be asked on a FAA oral exam. When questions are asked in an oral examination format, it is common for the question to require an answer that is more involved than a simple phrase. Frequently, the answer might require an illustration or a semi-detailed explanation.  Therefore, the program requires that you score your own answer as correct or incorrect.

Where can I find my Student Record score files on the computer's hard disk?

The Student Record score files are created and saved in the subdirectory where the program files are installed.  Unless you changed the destination directory when the program was installed, the location is:  C:\Program Files\Private Pilot Oral Exam Prep or C:\Program Files\First Solo Software\PrivatePilotOEP.

Why did my computer restart when Setup is run to install the program?

Modern versions of Microsoft Windows® utilize a utility program called Microsoft Windows Installer. This utility program allows better program installation, maintenance, self-repair, and subsequent program deletion. If the setup program detects that Windows Installer is not present on your system, it will first install Windows Installer, restart the computer, then install the program. Windows Installer is approximately 2 MB in size. If Windows Installer is present, the program will install without a restart.

Can I save my Student Record score file to a floppy disk and transfer it to another computer so that I can study in more than one location or on more than one computer?

Windows Explorer®  can be used to copy the Student Record score file to removable media, such as a floppy disk. The Student Record score files are created and saved in the subdirectory where the program files are installed.  Unless you changed the destination directory when the program was installed, the location is:  C:\Program Files\Private Pilot Oral Exam Prep or C:\Program Files\First Solo Software\PrivatePilotOEP. The name of the file will be the name of the student with a ".stu" file extension added to the end of the file.

Please refer to the End-User License Agreement that was presented during program installation and is also found in the program's Help file.

Why does the program sometimes display an illustration and other times it does not?

Illustrations are custom designed for each question. Sometimes illustrations are used to help clarify a question or as an aid to learning. Therefore, each question might or might not have an illustration displayed with the question. When the answer is shown, the  same illustration for the question might remain visible or a new illustration might be shown with the answer.

When does the program randomize the question order for a Drill Session?

When the Drill Session begins, the program will randomize the sequence of all the questions selected for the current Drill Session.

If you have not yet completed a Drill Session, but would like to re-randomize the sequence of the questions, click on the "Exit Drill" button. Select the same topic, then click on the "Start Drill" button.

 How do I determine the version of the program that I have installed?

On the main program window, select the Help menu. Click on  "About"  to display a notice of the program version.

How can I obtain technical support for the program?

You can contact First Solo Software via an e-mail form on this website.

What are the system and hardware requirements for the program?

The programs require Windows® 95/98/Me or 2000/XP. Additional requirements include:  Pentium 133 MHz or higher (or equivalent microprocessor), a CD-ROM drive, and super VGA (800 x 600) with 256 colors or better. Up to approximately 50 MB of hard disk space may be required during the installation process.

Is a CD-ROM required for program operation?

The program CD-ROM is only required during installation. The question content, including illustrations, is copied to the hard disk during installation.

How do I unlock the trial version with a registration code?

A registration code that will unlock the trial version may be purchased online from Kagi. When purchasing the code, you will need to enter your program's unique serial number. The serial number may be obtained by clicking on the "About..." item under the "Help" menu.

To enter the purchased registration code, click on "Unlock Trial Version..." item under the "Help" menu. Enter the registration code in the text box, then press the "Enter Code" command button. If the program determines that the code is valid, it will unlock the program to a full and complete version.

Why does my registration code no longer work?

If you need to install the program on a second computer, the program will generate a different serial number when it is installed on a different system. You will need to obtain a second registration code for an additional installation. Registered users may obtain additional registration codes for no additional charge by contacting First Solo Software.

Also, if you need to reinstall the program on the same computer, you may need to obtain a new registration code if the program's serial number changes with the new installation. Registered users may obtain additional registration codes for no additional charge by contacting First Solo Software.